Contact information
CONTACT XO ATELIER LTD LIABILITY CO.
XO ATELIER LTD LIABILITY CO.
Independent Fragrance Haus
For order assistance, product inquiries, shipping concerns, or general correspondence, we welcome you to contact our team through our official communication channels.
1. OFFICIAL CONTACT INFORMATION
Business Name: XO ATELIER LTD LIABILITY CO.
Business Address:
468 Lidgerwood Avenue
Elizabeth, NJ 07202
United States
Website: https://byxoatelier.us
Email: elijahagurto@xoatelier.us
Instagram: @byxoatelier
2. CUSTOMER SUPPORT & INQUIRIES
For all customer service inquiries, please contact us by email.
Our email is the primary channel for handling:
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Existing order inquiries and order updates.
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Shipping and delivery concerns.
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Product information and fragrance inquiries.
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General questions and business correspondence.
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Concerns regarding an existing purchase.
When contacting us about an existing order, please include your order number to help us locate your purchase and assist you accordingly.
3. RESPONSE & COMMUNICATION
We aim to respond to customer inquiries as promptly as possible.
Response times may vary depending on order volume, product launches, holidays, and other business operations.
Please allow reasonable time for a response before submitting multiple inquiries regarding the same matter.
Contacting us through social media does not guarantee an immediate response. For order-specific assistance, email is strongly recommended.
4. BUSINESS ADDRESS & CORRESPONDENCE
The business address listed above is provided for business identification and correspondence purposes.
Please do not send merchandise, returns, exchanges, or other physical items to this address without prior written authorization from XO Atelier.
Unauthorized shipments may not be accepted or processed.
For return-related questions or requests, please contact us by email before sending any merchandise.
5. OFFICIAL COMMUNICATION CHANNELS
To ensure accurate information and protect our customers, we recommend communicating exclusively through the official contact channels listed on this page.
XO Atelier is not responsible for communications, representations, or transactions conducted through individuals or accounts falsely claiming to represent the company.
Our official Instagram account is:
@byxoatelier
Our official website is:
XO ATELIER LTD LIABILITY CO.
Driven by memory & love.